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2 min read
Is my patient data secure with voice-controlled reporting?
A question we often receive, and a valid one. Especially when it comes to AI in healthcare.
In healthcare, everything revolves around trust. As soon as you work with medical data, privacy and security must be correct. Not as an afterthought, but as a foundation.
Joost van den Broek
2 min read
At Medendo, this has been the starting point from the very first line of code. The digital assistant was built for and with the healthcare sector, and therefore meets the data protection requirements set by the industry.
In practice, this means that conversations are immediately converted to text, no audio is stored, and the institution determines how long data is retained. Our authentication ensures that no one except the practitioner has access to a report, and we never train our models based on user conversations.
The digital assistant was built for and with the healthcare sector, and therefore meets the data protection requirements set by the industry.
This is not an unsubstantiated promise. Medendo is GDPR-compliant and certified according to NEN 7510:2017 and ISO 27001:2022. Medendo is also hosted within the EU. The result: you report faster without compromising the security of your client’s data.
Questions about how we handle data? Please feel free to contact us; we would be happy to explain it to you.
